Three ways to take a booking. One keeps the guest.

How ForStars compares with a booking marketplace and the notebook by the phone: what each costs you, who keeps the guest, and what happens at eight on a Saturday.

Side by side

Marketplaces differ, so check the terms of the one you use. Here is what usually changes.

ForStarsBooking marketplaceNotebook and phone
What it costsForStarsOne flat monthly price, from £39. No fee per cover.Booking marketplaceOften a fee per cover or per booking, on top of any listing fee.Notebook and phoneFree, until a table goes missing.
Who keeps the guestForStarsYou. Profiles and visit history in your account, yours to export.Booking marketplaceThe guest relationship is shared with the platform.Notebook and phoneYou, on paper.
Where guests bookForStarsA button on your own website, under your brand.Booking marketplaceThe marketplace's app and site, next to other restaurants.Notebook and phoneBy phone, while someone is free to answer.
No-showsForStarsCards saved through Stripe; charge the fee from the booking (Growth and Premium).Booking marketplaceDepends on the platform and your plan.Notebook and phoneNothing to charge.
Walk-ins and phone bookingsForStarsIn the same live list as website bookings.Booking marketplaceDepends on the platform.Notebook and phoneOn the same page, if someone writes them down.
Double bookingsForStarsSlots pause online on their own when they fill.Booking marketplaceUsually handled for the bookings it takes.Notebook and phoneEasy to miss at eight on a Saturday.
The floor during serviceForStarsEvery table live on the tablet, laptop and phone.Booking marketplaceDepends on the platform.Notebook and phoneIn the host's head.
Getting startedForStarsAbout 30 minutes, on devices you already have. 28 days free.Booking marketplaceDepends on the platform.Notebook and phoneA pen.

Marketplace terms vary by platform and plan. Saved cards and no-show fees come with ForStars Growth and Premium.

What is commission costing you?

Put in your covers and what you pay per cover today. See what a year of commission adds up to.

An estimate: guests × spend × 52 weeks ÷ 12. Commission: covers × fee.

ForStars · Z report Your month

Lost to no-shows every month

£1,213

That’s £14,560 a year.

No-shows
£1,213
Commission on covers
£1,600
Leaking out each month
£2,813
Commission with ForStars
£0.00
Keep it, free for 28 days

The honest bit

What you agree to, before you sign up. No small print further down.

Your ForStars billCommission £0.00
28 days free, card to start
You add a card when you sign up. Nothing is charged for 28 days, and you can cancel any time before then.
Then a 12-month plan
After the trial your plan runs for 12 months, billed monthly, or yearly with a month off.
1% on card charges, never on covers
When you charge a guest's card, ForStars keeps 1% and Stripe adds its own card fees. Bookings never cost you a commission.
No-show protection starts on Growth
Starter runs bookings, walk-ins and the live floor. Saved cards and no-show fees come with Growth and Premium.

Questions owners ask us

Rather talk it through? We answer.

Do you take a commission on bookings?

No. You pay one flat monthly price for your plan, with no fee per cover or per booking. If you charge a guest’s card (a no-show fee or a payment in advance), ForStars keeps 1% of that charge and Stripe applies its own card fees.

How does the 28-day free trial work?

You add a card when you sign up and nothing is charged for 28 days. Cancel any time during the trial and you pay nothing. After it, your plan continues on a 12-month term, billed monthly or yearly.

Will guests be put off by a card request?

Card details go straight to Stripe, the checkout most guests already know. With card-on-file nothing is charged when they book. You only charge the no-show fee if they don't turn up.

Does ForStars help reduce no-shows?

Yes. On Growth and Premium, guests save a card through Stripe when they book, and you can charge a no-show fee or take payment in advance.

Can I bring my existing bookings?

Yes. Add your upcoming bookings on the kiosk while you set up, the same way your team takes a phone booking. New bookings then arrive through your booking button.

What if my team isn't techy?

If they can use a phone, they can run the floor. Hosts tap a table to seat a walk-in or a booking, and everyone sees the same screen on the tablet, the laptop and their phone.

How do guests book?

Through the booking button on your own website, on any site or with our WordPress plugin. Your team adds phone bookings and walk-ins on the same screen.

What hardware do I need?

None. ForStars runs in the browser on any tablet, laptop or phone you already have.

Who owns the guest data?

You do. Guest profiles and visit history stay in your account, and you can export them whenever you want.

Keep the guest and the cover

28 days free, card to start. Set up in about 30 minutes.

Start 28-day free trial

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